Support Policy  Track Timing & Live Results

Welcome to the Statsman910 Timing Support Center. We are here to assist athletes, coaches, parents, meet directors, officials, schools, colleges, and spectators with questions about our website, mobile app, timing services, meet management, and published results.

Website & App Support
If you experience a problem using the Statsman910 Timing website or app, please contact us for assistance. Support may include:

• Accessing live and completed meet results

• Finding upcoming or previous meets

• Viewing event schedules and meet information

• Website or app navigation

• Pages or results not displaying properly

• Reporting incorrect information

• General technical questions

When reporting a technical problem, please include the device you are using, a description of the issue, and a screenshot when possible.

Meet Results Support
Statsman910 Timing provides professional timing and results services using FinishLynx photo-finish timing software and hardware and Hy-Tek Meet Manager.
Live results may be considered provisional until reviewed and finalized. If you believe a result is incorrect during a competition, contact your coach or Meet Director first so the concern can be submitted through the meet's established correction or protest procedure.
Please provide the meet name, event, athlete's name, school/team, heat and lane (if applicable), and a description of the concern.

Meet Director & Timing Support
Meet Directors and event organizers can contact Statsman910 Timing for assistance with:

• FinishLynx Fully Automatic Timing (FAT)

• Photo-finish results

• Hy-Tek Meet Manager

• Meet setup and event configuration

• Athlete entries and seeding

• Heat and lane assignments

• Scoring and results

• Live results

• Track & field meet management

• Middle school, high school, and college competitions

Request Timing Services
Planning an upcoming track & field competition? Contact Statsman910 Timing to request information about timing, scoring, results, and meet management services.
When contacting us, please provide the event name, date, location, competition level, approximate number of athletes/teams, and services needed.

Privacy & Account Support
For questions concerning personal information, website/app privacy, or requests involving information maintained by Statsman910 Timing, please contact us using the information below.
Student-athlete information and official competition results may require verification with the appropriate coach, school, Meet Director, or governing organization before we can make changes.

Contact Support
Statsman910 Timing
Timing • Results • Meet Management
Email: ______________________________
Phone: ______________________________
Website: _____________________________
Support Hours: _______________________
For faster assistance, include the meet name, date, school/team, and a detailed description of your question or problem when contacting support.  Track Timing & Live Results